FAQ
What payment methods are supported?
WeChat Pay, Alipay, bank cards. Enterprise: wire transfer.
Can I upgrade or downgrade anytime?
Yes. Upgrade takes effect immediately, downgrade at next billing cycle.
Do you support refunds?
Free plan users pay nothing. Basic+ users can request full refund within 7 days of purchase.
Do you provide invoices?
Yes, all paid users can request VAT invoices.